One of mine clients had problem with connecting to slohost.net mail server. So we went and try to find out what was wrong. So his email didn’t work.
We tested on next order:
- Is “This server requires a secure connection (SSL)” checked? It wasnt so its ok
- If “My server requires authentication” checked? It wasnt so its ok
- Lets loog at the windows firewall – is port 110 blocked? It wasnt so its ok
- Is incoming mail server set ok? It wasnt so its ok
Now it time to try something more:
Next we tried to reset adsl connection bot also wasn’t working.
Lasst try was cheching if connection to server on port 110 was working.
We tested it like this: Went to Start -> run on windows start menu. Enter “cmd” and then enter “telnet domain_name 110“. If connection is successfull we get something like: “+OK Welcome to MailEnable POP3 Server <7648.5874843@slohostweb>”
And prt-scr of the situation:
cmd prompt windows telnet port 110
Telnet to mail server successfull
So we got ok response, but or client didn’t -He hot something like… “AVG proxy server” so I knew something was wrong with theirs antivirus so he disabled AVG antivirus and bing – mails are working again!!!
